If the product you purchased doesn't fit in your life the way you thought it would before it arrived, the fastest way to ensure you get the product that you want, is to return the item you have. Then once the return is accepted, make a separate purchase for the new item.
If your candle arrives damaged, we will ship a new candle upon receipt of proof, no questions asked as long as it is within 14 days of the product arrival. Products must be unused with zero signs of a used wick. For more detailed information on terms of returns, review our Return Policy.